Bank's Phantom Interest Fees

Summary


A COMPUTER glitch has left up to 15,000 Morgan Stanley credit card customers out of pocket after they were billed for bogus interest charges.

The US banking giant, which has 1.5 million UK credit card customers, switched its IT system earlier this month, but a software problem meant statements were sent out with incorrect interest charges.

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Extract


Bank's Phantom Interest Fees

One customer hit was 70-yearold Tom Harrison, of Spencers Wood, Berk...

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