Part-time POs 'must improve'

Summary

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ROYAL Mail should do more to promote parttime post office services that have been brought in to bridge the gap left by the closure of about 2,400 branches.

Consumer Focus, a new statutory consumer group formed from the merger of the National Consumer Council, energywatch and Postwatch, has made 38 recommendations it expects the Post Office to act on to improve the service offered by 'outreach' services.

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Extract

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Part-time POs 'must improve'

These are typically mobile post offi...

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