Time for Readers to Strike Back ; Financial Mail Fighting for the Customer

Mail on Sunday › January 28, 2007

Linked as:

Summary

WE are left hanging on the phone for ages, we are ignored by dullards behind counters and we are gulled into buying inappropriate savings plans and paying over the odds for unsuitable mobile phone packages.

These days we have all become accustomed to dreadful standards of customer service. And though we might moan, as individuals we are too easily brushed aside by big business.

See the full content of this document

Extract

Time for Readers to Strike Back ; Financial Mail Fighting for the Customer

That is why today we are offering you, our read...

See the full content of this document