Probe Launched Into 0845 Phone Lines 'Rip-Off' ; Call Centres to Be Targeted in Crackdown On Soaring Costs

Summary

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WATCHDOGS are to launch a probe into the spiralling cost of telephone numbers with the prefix 087 or 0845 amid growing evidence that customers are being ripped off.

Ofcom, the telecom industry regulator, yesterday revealed that it will review the use of these numbers this autumn.

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Extract

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Probe Launched Into 0845 Phone Lines 'Rip-Off' ; Call Centres to Be Targeted in Crackdown On Soaring Costs

An Ofcom spokesman said it had received 220 calls in the past three months from people who were angry about the rising cost of using these...

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