A Dream in Ruins Over 1p Blunder ; Bungle Cost Us Thousands, Say Blacklisted Couple As Their Plans for a New Home Are Shattered

Summary


A couple have gone through four months of hell and lost the chance to build their dream home, thanks to a catalogue of blunders by Carphone Warehouse over . . . one penny.

David and Jestina Anderson have been pleading with the company since May to correct an error by its staff that landed them on a credit blacklist.

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Extract


A Dream in Ruins Over 1p Blunder ; Bungle Cost Us Thousands, Say Blacklisted Couple As Their Plans for a New Home Are Shattered

Week after week, they were fobbed off by Carphone employees who promised to act, but never did.

The problems began when the c...

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