Summary
Nationwide Building Society is the country's leading mutual and it may hold the high moral ground over the banks when it comes to treating customers fairly. But it is not immune from occasional criticism especially when it fails to live up to its self-styled label of the customers' champion.
My criticism of Nationwide, now under the new leadership of Graham Beale, comes from family experience.See the full content of this document
Extract
The Customers' Champion Loses Points
My eldest son, Matthew, recently turned 16. Armed with the proceeds from a tax-...
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